8c77 Privacy Policy
We are committed to protecting your personal information. This policy explains what data 8c77 collects, why we collect it, and how we keep it safe on every device you use.
Privacy at a Glance
The cards below summarise the six most important aspects of how 8c77 handles your data. Full details follow in the numbered sections below.
All data transmitted between your device and 8c77 is encrypted with SSL. Your financial details are never stored in plain text.
We collect only the information needed to operate your account, verify your identity, and process payments securely.
8c77 does not sell, rent, or trade your personal data to third-party marketers or advertisers under any circumstances.
You have the right to access, correct, delete, or export your personal data at any time by contacting 8c77 support.
We use essential and analytics cookies. You can manage non-essential cookies through your browser settings at any time.
Identity verification data is collected to meet anti-money laundering obligations and protect the integrity of the 8c77 platform.
1. Introduction
8c77 operates the online gaming platform accessible at 8c77.bio. This Privacy Policy explains how 8c77 collects, uses, stores, and protects personal information relating to users of the platform ("you" or "your"). We take data privacy seriously and are committed to handling your information in a transparent, secure, and lawful manner.
By registering an account or using the 8c77 platform in any way, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your information as described herein. If you do not agree to this policy, please discontinue use of the platform immediately. This policy applies to all services offered by 8c77, including sports betting, live casino, slots, crash games, fish shooting, deposit and withdrawal services, and customer support.
2. Information We Collect
8c77 collects personal information through your direct interactions with the platform (registration, deposit, gameplay) and automatically through platform usage data. The categories of personal data we may collect include:
- Identity data — your full name, date of birth, and government-issued identification documents submitted during KYC verification.
- Contact data — your registered mobile number and any email address you provide to support or in account settings.
- Financial data — your bKash, Nagad, Rocket, or Upay mobile wallet number, transaction reference IDs, deposit amounts, and withdrawal requests. 8c77 does not store full bank account numbers or card numbers.
- Usage data — IP address, device type and operating system, browser type, session duration, pages visited, games played, bet history, and in-app navigation patterns. This data is collected automatically when you use the platform.
- Communications data — the content of any messages you send to 8c77 via support chat or email, including complaint records, dispute logs, and feedback submissions.
8c77 does not collect sensitive personal data such as racial or ethnic origin, religious beliefs, political opinions, biometric data, or health information unless specifically required by law enforcement or regulatory authority and permitted by applicable law.
3. How We Use Your Information
8c77 uses the personal data it collects exclusively for the following lawful purposes. We do not use your data for any purpose not listed here without first obtaining your explicit consent.
- Account management — creating and maintaining your registered account, verifying your identity (KYC), processing deposits and withdrawals, and enforcing the age restriction of 21+.
- Platform operation — delivering gaming services, processing bets and game results, awarding bonuses and free spins, and providing customer support.
- Security and fraud prevention — monitoring account activity to detect and prevent fraud, money laundering, bonus abuse, and violations of the Terms & Conditions. This monitoring is an ongoing obligation and cannot be disabled on a per-user basis.
- Legal and regulatory compliance — fulfilling anti-money laundering (AML) obligations, responding to lawful requests from government authorities, and maintaining records required by applicable law.
- Responsible gaming — using your gameplay data to identify patterns that may indicate problem gambling behaviour and, where appropriate, reaching out to offer self-exclusion or deposit limit tools.
- Platform improvement — analysing aggregated, anonymised usage data to improve the platform's performance, identify technical issues, and enhance the user experience for players in Dhaka, Chittagong, Sylhet, and across Bangladesh.
4. Legal Basis for Processing
8c77 processes personal data only where a valid legal basis exists. The bases on which we rely are:
- Contractual necessity — processing required to provide the services you requested when creating your 8c77 account and accepting the Terms & Conditions.
- Legal obligation — processing required to comply with anti-money laundering regulations, age verification obligations, and lawful government requests.
- Legitimate interests — processing for fraud prevention, platform security, and responsible gaming monitoring, where those interests are not overridden by your privacy rights.
- Consent — where we use non-essential cookies or send you optional promotional communications, we rely on your consent, which you may withdraw at any time.
5. Sharing Your Information
8c77 does not sell your personal data. We may share your data with third parties only in the circumstances described below, and only to the extent strictly necessary for the stated purpose.
- Payment processors — bKash, Nagad, Rocket, and Upay receive only the transaction reference and amount required to process a payment or refund. They do not receive your full account profile.
- Game providers — Pragmatic Play, Evolution Gaming, Ezugi, and other licensed studios receive session tokens and anonymised game IDs to deliver games. They do not receive your name, contact details, or financial data.
- Technology and security partners — hosting providers, platform security services, and analytics tools that operate under strict data processing agreements with 8c77 and are prohibited from using your data for any other purpose.
- Legal and regulatory authorities — government agencies, law enforcement, or courts where disclosure is required by applicable law, court order, or regulatory requirement. 8c77 will notify you of such a request where permitted by law.
No cross-border transfers: 8c77 does not transfer your personal data outside Bangladesh to countries that do not provide an adequate level of data protection without first putting in place appropriate safeguards.
6. Cookies and Tracking Technologies
8c77 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse usage patterns. The types of cookies we use are:
- Essential cookies — required for the platform to function. These enable login sessions, security tokens, and cart/wallet state. They cannot be disabled without breaking core functionality.
- Analytics cookies — collect anonymised data about how players interact with 8c77 (pages visited, time on site, navigation flows). This data is used only to improve the platform and is never linked back to your account profile.
- Preference cookies — remember your selected language, display settings, and other personalisation choices to save you from reconfiguring them on every visit.
You can control or delete cookies through your mobile browser settings. Disabling essential cookies may prevent you from logging in or using core platform features. 8c77 does not use advertising or retargeting cookies.
7. Data Retention
8c77 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. Account data (identity, contact, and financial records) is retained for a minimum of 5 years from the date of account closure to comply with anti-money laundering record-keeping obligations. Usage and session data is retained for up to 24 months and then permanently deleted or anonymised.
Where you exercise your right to erasure (see Section 9), 8c77 will delete your data subject to any overriding legal retention obligations. In such cases we will inform you which data we are required to retain and the reason for retaining it.
8. Data Security
8c77 implements technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include SSL/TLS encryption for all data in transit, encrypted storage of sensitive account data at rest, access controls limiting data access to authorised personnel only, regular security audits and vulnerability assessments, and incident response procedures to address any data breach promptly.
While 8c77 takes all reasonable steps to secure your data, no online platform can guarantee absolute security. You are responsible for keeping your own login credentials secure and for logging out of the platform when using shared or public devices. If you believe your account has been compromised, contact 8c77 support immediately at [email protected].
9. Your Data Rights
As a user of 8c77, you have the following rights in relation to your personal data. To exercise any of these rights, contact 8c77 support in writing. We will respond within 14 business days.
Right of Access — Request a copy of all personal data 8c77 holds about you, including account records, transaction history, and communication logs.
Right to Rectification — Request correction of any inaccurate or incomplete personal data held about you. For registered contact details, you may update these directly in account settings.
Right to Erasure — Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to legal retention obligations that may require 8c77 to keep certain records.
Right to Restriction — Request that 8c77 restrict processing of your data in certain circumstances — for example, while a dispute about accuracy is being resolved.
Right to Data Portability — Request that 8c77 provide your personal data in a structured, machine-readable format so that you can transfer it to another service provider where technically feasible.
8c77 will not charge a fee for handling a data rights request unless the request is manifestly unfounded, repetitive, or excessive. In such cases we reserve the right to charge a reasonable administrative fee or decline the request, providing written reasons for our decision.
10. Children and Minors
The 8c77 platform is strictly for adults aged 21 and above. 8c77 does not knowingly collect personal data from any person under the age of 21. If 8c77 becomes aware that personal data has been collected from a person under 21 — including through an account opened with false age information — the account will be closed immediately, all funds will be forfeited pending investigation, and the data will be deleted as soon as legally permissible. If you are a parent or guardian and believe your child has registered on 8c77, contact [email protected] immediately.
11. Changes to This Privacy Policy
8c77 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable legal requirements. When we make a material change to this policy, we will post the updated version on the platform with a revised effective date. Your continued use of 8c77 after the updated policy takes effect constitutes your acceptance of the revised terms.
We encourage you to review this Privacy Policy periodically. If you have questions about any update, please contact us before continuing to use the platform. The current version of this policy is always available at 8c77.bio/privacy-policy.
12. Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 8c77 handles your personal data, please contact our data support team. We aim to respond to all privacy-related enquiries within 14 business days of receipt.
Email: [email protected]
Your privacy is protected every step of the way on 8c77. Explore our games knowing your data is secure.